FAQs

Got a question? Well before you get in touch, check out these previously asked questions and see if you can find your answer.

How do I subscribe?

Just click here and fill our your details.

How much does the subscription cost?

Every month the box will be the same price, £15.

Do you ship worldwide?

Of course, we maybe based in the UK but want boxes to be available to everyone. You will be able to pay the additional postage at checkout to cover international postage.

Will there be a delivery charge?

Delivery within UK is FREE! All international subscribers will be charged an additional fee of £5 to cover shipping costs.

How does the GIFT option work?

If you want to buy ScrawlrBox for someone as a gift just click the gift option and fill out YOUR details and add a personal message. On the date you choose, an email will be sent to that lucky person with a link to claim their gift (note: No boxes are sent until the gift is claimed). Make sure you input the correct email address for the recipient of the gift. You will be notified once your gift has been claimed.

What art supplies will be in the box?

Its a surprise! Part of the excitement of Scrawlrbox is that you never know whats going to arrive. All I can say is, we make sure each box is filled with things we know you’ll love.

How many items will be in each box?

Thats a good question, we aim to have about 6 premium items in each box but depending on the cost of the items there maybe slightly more or slightly less. But we do guarantee that each month we make sure the contents of the box is worth more that the price you pay for the subscription.

Why the cut off date?

We have a cutoff date of the 10th of the month to ensure we have enough time to pack and ship the boxes. Purchases made after this date will be added to the subscriber list for the next months shipment.

When will I be billed for my subscription?

You will be billed as soon as you start your subscription. After that billing day for renewals is the 1st of the month of your next shipment.

How long until I get my box?

Shipping happens around the 17th of the month, but we’ll let you know when the boxes have been shipped. From shipment date, It will take about 2-3 days for addresses in the UK, and 7-10 days for an international addresses.

What's the difference between a gift and regular subscription?

Our gift subscriptions do not auto-renew, so if you sign up for a gift subscription the recipient will only receive one box and not be re-newed.

Can I pay in Dollars?

We are based in the UK so our boxes are priced in £ (Pounds sterling) but your bank will make the conversion for you when you make the payment. For the latest conversion rates ask google.

Can I use Paypal to subscribe?

YES! We now have included Paypal in our payment options, so its even easier to subscribe.

If I cancel do I get a refund?

Canceling your subscription only stops the subscription and prevents any more payments being taken. You will still be sent any boxes you had previously paid for before cancelling. If you would like a refund please get in touch (before any boxes ship) and we will stop the shipment and process the refund for you.